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Reports

Latest deep dives and other special reports from CGA

Reports

CGA reports provide in-depth data and insights on the out of home market, across themes ranging from business leadership to Brexit to market growth. All reports are free to download unless otherwise stated.

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CGA Zonal GO Technology Report – January 2021

GO Technology | Pubs/Bars/Restaurants

Post-lockdown reopenings could give brands new chances to generate guest loyalty, the latest edition of the GO Technology report from CGA and Zonal suggests ...

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CGA Zonal GO Technology Report – November 2020

GO Technology | Pubs/Bars/Restaurants

The COVID-19 pandemic has put digital solutions at centre stage in the consumer journey and hospitality’s safety precautions, but how have consumers reacted to this change when eating and drinking o ...

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CGA Zonal GO Technology Report – October 2020

GO Technology | Pubs/Bars/Restaurants

Being viewed as a sustainable hospitality business is important for today’s consumers. Here’s what GO Technology’s exclusive research reveals about their views and attitudes to food waste in par ...

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CGA Zonal GO Technology Report – February 2020

GO Technology | Pubs/Bars/Restaurants

Consumers are demanding more from hospitality operators when it comes to allergens than simply ticking the legislative box, according to the latest insight from CGA and Zonal’s GO Technology researc ...

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CGA Zonal GO Technology Report – November 2019

GO Technology | Pubs/Bars/Restaurants

Interactive and personalised experiences are shaping the out-of-home eating and drinking sector, according to the latest GO Technology report from Zonal and CGA. ...

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CGA Zonal GO Technology Report – June 2019

GO Technology | Pubs/Bars/Restaurants

While home delivery is the foodservice trend of the moment, click and collect - the practice of ordering food online and collecting it from a restaurant- is also emerging as another revenue opportunit ...

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CGA Zonal GO Technology Report – April 2019

GO Technology | Pubs/Bars/Restaurants

45% of consumers now prefer to make their booking online compared to just 20% who use the telephone, says latest GO Technology report from CGA and Zonal. ...

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CGA Zonal GO Technology Report – February 2019

GO Technology | Pubs/Bars/Restaurants

According to the latest GO Technology report from CGA and Zonal which tracks the technology habits of 5,000 UK adult consumers, order and pay apps are a huge untapped revenue opportunity for the hotel ...

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CGA Zonal GO Technology Report October 2018

GO Technology | Pubs/Bars/Restaurants

Consumers’ use of mobile devices to improve their restaurant experiences has risen sharply in the last quarter and this trend is set to continue, according to the latest GO Technology report from Zo ...

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