The impact of COVID-19 on the out-of-home industry is being felt by all. To try and make sense of how this is impacting businesses, we’ve created this special update and we will be regularly adding news as we have it. CGA is sharing these insights publicly to support all of us during this incredibly challenging time.  

CPL Learning calls for sector to champion personal development for those furloughed

CPL Learning, the learning & development partner to the hospitality sector, has welcomed the Government’s guidance on the Coronavirus Job Retention Scheme and is encouraging those in hospitality to continue supporting personal development. “We believe the guidance provided means that employers can still provide their employees with access to learning and development resources so that they can continue with their personal development as long as it is at their discretion,” said Jamie Campbell, Chief Operating Officer at CPL Learning.
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Pub and restaurant sales fall 71% in last week of trading

Like-for-like sales in Britain’s managed pub, bar and restaurant groups plummeted 71% in the week that the Government ordered all licensed premises to close down because of the COVID-19 crisis. Exclusive weekly figures from the Coffer Peach Business Tracker showed like-for-like trading in restaurant chains down 75%, with managed pubs down 67% and bars, which are more dependent on weekend business, tumbling 88%.
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CPL Learning Launches Free Planning Delivery and Takeaway e-learning Course

CPL Learning, the learning & development partner to the hospitality sector, today launched their Planning Delivery and Takeaway e-learning course. This free course has been produced in collaboration with experts David Edwards MCIEH, Angeline Wolfe Chartered MCIEH CEnvH and Karen Turton.Developed for the hospitality industry, this course has been designed to support businesses in adapting their current pub, restaurant or café into a takeaway or delivery business.
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Britain sees the opportunity for more delivered food and drink

With Britain in lock-down, hot food delivery services from restaurants and takeaways are set to have an increasingly important role in keeping the nation fed. The public’s appetite for delivered food has been growing. In the week prior to yesterday’s Prime Ministerial order for the public to say at home, research from CGA showed that just over half (53%) of the public are either currently using, or planning to use, delivery as an alternative during the current crisis, with 13% getting delivery from a restaurant or takeaway either for the first time, or more often than usual, in the last two weeks.
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Increasing numbers set to stay away from pubs and restaurants

Britain’s restaurants and pubs can expect almost total shut-down next week, with increasing numbers of the public deciding to stop going out because of COVID-19 fears – even if they haven’t already. In a poll carried out by CGA on Wednesday this week, over half (52%) of adults who normally eat or drink out said they had already stopped going to restaurants on Government advice, and with crucially half (51%) of those yet to stop visiting saying they would cease in the coming week.
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Last updated 02 April, 2020

While all of us continue to navigate the uncertainty of COVID-19 and its impact on our hospitality industry, CGA is committed to supporting your business throughout the course of this pandemic and to provide continuity of service at all times.

Here’s how we will continue to measure and report with clarity and quality in order to protect the eating and drinking out industry.

Join Coffer Peach Business Tracker Cohort

With its data and insights relied upon by the UK’s biggest food and drink operators, and its findings widely reported in the national media, Coffer Peach Business Tracker has become the industry standard barometer for brands to instantly and reliably benchmark themselves against competition.

Joining our cohort is FREE and as a data partner you receive weekly and monthly sales report, offering greater granularlity than the headlines you will see in the press. Sign up below.

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