Supporting the on trade
in rebuilding & recovery
The impact of COVID-19 on the out-of-home industry has been felt by all. Over the course of the outbreak, we have been dedicated to monitoring and reporting COVID-19’s impact on suppliers and operators, as well as the wider industry.
As reopening continues, we will strive to provide as much valuable insight and data to aid in recovery. Our latest findings, reports and opinion pieces can be found below. CGA will continue sharing these insights publicly to support all of us during this incredibly challenging time.
How we can help & support you
Throughout the industry lockdown, CGA continued to monitor, analyse and report on COVID-19’s impact on the out-of-home food and drink market, providing regular updates and insights to help partners chart a course to recovery once Government restrictions were eased.
Our webinars and surveys of consumer and business leader attitudes, backed up by data from re-emerging international markets, have helped to keep the sector up-to-date with developments and provided focus for future forecasting
But, we have also been working hard behind the scenes to adapt our processes and improve our core services so that as the market reopens we can deliver data and insight faster and more effectively, enabling both supplier and operator partners to track and respond swiftly to changing market conditions and consumer dynamics
Now each week we will be tracking outlet openings, sales performance and consumer behaviour to give you the most comprehensive picture of the post-lockdown landscape. As part of increased market collaboration, we are also working closely with technology experts such as Wireless Social and Yumpingo to provide footfall measurement and in-moment consumer feedback
Many headline stats will be available free-of-charge through our weekly CGA Ezine – and to enable better, quicker and more informed decision-making, we also have a range of recovery-focused services that can be tailored to your specific needs :
Benchmark the recovery of your sales against the market:
A range of tracking services:
Understand how YOUR consumers’ needs have changed:
Analyse & Target:
Latest recovery news
‘We hear you’ campaign offers eating out venues real-time customer feedback to help rebuild businesses
Last updated 02 April, 2020
While all of us continue to navigate the uncertainty of COVID-19 and its impact on our hospitality industry, CGA is committed to supporting your business throughout the course of this pandemic and to provide continuity of service at all times.
Here’s how we will continue to measure and report with clarity and quality in order to protect the eating and drinking out industry.