Customer feedback eating in to positive reviews

Giving consumers a truly memorable experience, for all the right reasons, is vital in today’s competitive eating and drinking out sector, according to the latest GO Technology research by Zonal and CGA.

New report reveals momentum brands in out of home food and drink

Pubs, bars, restaurants, Trends

Costa, Wetherspoon, Greggs and Mitchells & Butlers among the operators in favour, analysis from CGA and Stone & River shows.

Bumper Easter makes up for dismal March for eating and drinking-out

CPBT, Pubs, bars, restaurants

Strong trading over the Easter holiday weekend helped lift the gloom for Britain’s managed pub and restaurant groups – after a poor, snow-hit March.

GDPR: seven things to think about

Marketing, Peach 2020, Pubs, bars, restaurants

The new General Data Protection Regulation (GDPR) will put strict new responsibilities on all businesses handling people’s data. The changes, which come into force on 25 May, are accompanied by significant new fines for those infringing consumers’ rights, amounting to as much as 4% of turnover.

Britain continues to eat-out despite closures and weather

CPBT, Pubs, bars, restaurants

The British public continued to go out to eat and drink in February – in spite of the cold weather and the negative media stories around restaurant chain closures.

The art of The Alchemist revealed at CGA’s Insight 2018 conference

Events, Marketing, Pubs, bars, restaurants

Boss of the award-winning Alchemist bar group Simon Potts is the latest big name to join the speakers’ roster for CGA’s new Insight 2018 conference in London on April 19.

Growing brands urged to tread carefully

Insight, Pubs, bars, restaurants

Small multi-site operators seeking to move to the next level need to expand cautiously and avoid the pitfalls of over-reaching, a panel of leaders hosted by CGA vice president Peter Martin advised at the Casual Dining show.

New openings round-up

New Openings, Pubs, bars, restaurants

Bibimbap, JD Wetherspoon, San Carlo, Darwin & Wallace and Which Wich round out this week’s new openings.

Online media pioneer Jamie Bolding joins CGA’s Insight 2018 speaker roster

Events, Marketing, Pubs, bars, restaurants

Innovator and media pioneer Jamie Bolding, whose Jungle Creations social media house delivers quality content, much around food and drink, to an audience of almost 59 million Facebook followers worldwide generating over five billion video views from its sites each month, is the latest big name to join the speakers’ panel for CGA’s new Insight 2018 conference in April 19.

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