Long lockdowns bring wellbeing to the fore
As lockdowns and staff furloughing go on, research by CGA and CPL Learning highlights an increasingly pressing need for businesses to protect the wellbeing of their teams.
Training pivotal in staff engagement
Lockdown could be a good time for businesses to help teams develop their personal and professional skills—but despite widespread interest in training, many staff feel short of support.
Staff engagement crucial over lockdown
Businesses need to stay close to their teams during Britain’s lockdown to make sure staff are engaged and motivated when venues reopen.
Professionals’ career concerns show need for engagement
Hospitality professionals have told a new survey that the COVID-19 pandemic has increased their anxiety about long-term career prospects in the sector.
Five tips for building teams for recovery
With employee engagement an integral part of hospitality’s recovery from the COVID crisis, a panel session at CGA’s Big Peach 2020 Digital Experience delivered expert advice for optimising team performance. Here are five big HR messages to take into 2021.
Footfall nudges up after hospitality returns
Footfall in town and city centres has started to edge up following the reopening of the hospitality sector, with pubs faring better than restaurants as people venture out to eat and drink.
Consumers satisfied with safety as hospitality reopens
The ‘We Hear You’ survey collected responses from around 2,000 consumers at the end of their visits in nearly 60 venues between Saturday 4 and Sunday 12 July. The full report is available to download here.
CGA gears up as hospitality reopens with new weekly service
As the UK hospitality sector gradually reopens for business, CGA has geared up its data and insight operations, developing new services and collaborations to support suppliers and operators through the vital early phases of recovery.
Not everyone is in love with the pub
If reopening businesses after a three-month lay-off and with a heap of new regulations and restrictions to follow wasn’t difficult enough, there are those just waiting for pubs and restaurants to mess up.