Who needs ‘wow’ in post-COVID Britain?

Experience used to be everything. Going out at the weekend was all about finding something new and different – somewhere that would impress your mates. But, no longer it seems. When Britain’s pubs and restaurants start to reopen in July, consumers say they’ll be looking for something more sedate – and safe. Familiarity, reliability and trust will be the watchwords, says Peter Martin.
     

Industry stepping up plans for a depleted market post-lockdown

The latest CGA Business Confidence Survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close pub, bar and restaurant sites. Most businesses across Britain’s eating and drinking-out market are now actively engaged in planning for life after lockdown – although the majority of bosses are not expecting to reopen until June or July, if allowed, and then taking a phased approach. The poll of over 120 senior executives and entrepreneurs was conducted by CGA, in association with hospitality technology specialist Fourth, during the week beginning April 20.
     

Join our Business Confidence Webinar: What operators are planning for on May 6

As the country enters yet another week of lockdown, what is the mood amongst the leaders of Britain’s pub, restaurant, bar and café companies? How widespread are concerns about furloughed staff, Government payments, loans and rent? And what else is on the minds of operators? Is it too early to start planning for a post-lockdown return to business? How many are already mapping out options? What does the new normal look like for our industry? These are some of the vital questions that we asked recently in our CGA Business Confidence survey, run in conjunction with hospitality technology specialist Fourth. Attend our webinar next Wednesday, May 6 from 2-3:00 PM to hear the findings firsthand.
     

Debt moratorium top demand for hospitality

Confidence is at rock bottom among the bosses of Britain’s pubs, bars and restaurants, with securing a moratorium on debt payments now their main business objective, latest research shows. With cashflow concerns topping their agendas, rent has become the number one specific issue, the latest CGA Business Confidence Survey confirms. Although immediate survival is the top priority, many operators are tentatively developing recovery plans, but with predictions of a return to vastly different and contracted market to pre-COVID times. The poll of over 120 senior executives and entrepreneurs from across the eating and drinking out market was conducted by CGA, in association with hospitality technology specialist Fourth, during the week beginning April 20.
     

CPL Learning launches Cellar to Glass digital learning programme

CPL Learning launched its brand-new Cellar to Glass digital learning programme, developed using the expertise of Beer Sommelier Annabel Smith. It provides a comprehensive guide to implementing best practices in the cellar, behind the bar and ensuring that premises are in pristine condition. Delivered in seven bitesize sections the programme has been designed to provide learners with the freedom to explore the content in a way most suited to them. With practical video demonstrations of cellar and bar related tasks, this learning activity is an encyclopaedia of cellar to glass practices.