While home delivery is the food service trend of the moment, click and collect – the practice of ordering food online and collecting it from a restaurant – is also emerging as another revenue opportunity for town centre restaurants, according to the latest GO Technology report from CGA and Zonal.

Voice-based ordering and food tracking devices are believed to be the next big thing to influence the UK’s fast-growing food delivery market. The findings have been revealed in the latest quarterly GO Technology report from Zonal and CGA, which tracks the technology habits of 5,000 UK consumers.

Giving consumers a truly memorable experience, for all the right reasons, is vital in today’s competitive eating and drinking out sector, according to the latest GO Technology research by Zonal and CGA.

Hotels are missing out on valuable food and beverage [F&B] sales by not offering customers an incentive at the time of booking, according to research by CGA and Zonal Retail Data Systems’ GO Technology report.