Consumers longing to get back to hospitality

CGA News, Consumer Research, Consumers, COVID-19

Consumers are badly missing hospitality experiences but understand that going out to eat and drink won’t return to normal for a while yet. That is the headline message from the third edition of CGA’s 2021 Hospitality Consumer Forecast, which explores attitudes to the On Premise while Britain remains under lockdown.

Ten trends impacting on premise drinking for 2021

Consumers, COVID-19, Drinks, Insight, Pubs, bars, restaurants, Trends

The COVID-19 pandemic and lockdowns are radically changing the way people engage with pubs, bars and restaurants—possibly for good. As the on-trade enters a challenging 2021, here is CGA’s guide to how shifts in consumer behaviour will impact the drinks market over the next 12 months.

Home drinking stirring up the cocktail market

Consumer Research, Consumers, COVID-19, Drinks

The latest lockdown is set to increase people’s interest in making and drinking cocktails, CGA’s Mixed Drinks At Home Report suggests—bringing big opportunities for producers and suppliers to make up for lost on-trade sales.

Australians get back to the pub, but with a new post-lockdown mindset

Australia, Consumer Research, Consumers, COVID-19

Pub-goers in Australia are returning post-lockdown, with an increased desire to visit local venues but also a yearning to experiment and treat themselves.

Leaders on loyalty: Generating revisits in a post-pandemic market

Consumers, Marketing, Peach 2020, Pubs, bars, restaurants

The COVID-19 pandemic has radically altered guests’ expectations and attitudes to loyalty. And in a consumer-focused session at CGA’s Big Peach 2020 Digital Experience, it became clear that some of the changes are going to endure well beyond the pandemic.

Confident consumers keen to eat out in December

BrandTrack, Consumer Research, Consumers, COVID-19, Delivery

Consumers are eager to eat out again and most feel confident about doing so, CGA’s consumer research shows as England prepares to exit lockdown.

Delivery flourishes again in lockdown

BrandTrack, Consumers, COVID-19, Delivery

More than half of consumers in England ordered food for delivery in the first week of the country’s second lockdown, CGA’s consumer research shows.

Why alcohol could be the next big boost for delivery

BrandTrack, Consumers, COVID-19, Delivery, Pubs, bars, restaurants

As CGA research reveals rising take-up of alcoholic drinks deliveries, England’s second national lockdown brings a big opportunity to turn newly interested consumers into regular buyers.

Lockdown opportunities: Six things to know about delivery

BrandTrack, Consumers, COVID-19, Delivery, Pubs, bars, restaurants

Consumers’ ever-growing demand for delivery is set to provide vital sales for many operators over the four-week lockdown in England.

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