Who needs ‘wow’ in post-COVID Britain?

Experience used to be everything. Going out at the weekend was all about finding something new and different – somewhere that would impress your mates. But, no longer it seems. When Britain’s pubs and restaurants start to reopen in July, consumers say they’ll be looking for something more sedate – and safe. Familiarity, reliability and trust will be the watchwords, says Peter Martin.
     

Industry stepping up plans for a depleted market post-lockdown

The latest CGA Business Confidence Survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close pub, bar and restaurant sites. Most businesses across Britain’s eating and drinking-out market are now actively engaged in planning for life after lockdown – although the majority of bosses are not expecting to reopen until June or July, if allowed, and then taking a phased approach. The poll of over 120 senior executives and entrepreneurs was conducted by CGA, in association with hospitality technology specialist Fourth, during the week beginning April 20.
     

New business confidence survey launched this weekend

As the country enters another week of lockdown, what is the mood among the leaders of Britain’s pub, restaurant, bar and café companies? How widespread are concerns about furloughed staff, Government payments, loans and rent? And what else is on the minds of operators? Is it too early to start planning for a post-lockdown return to business? How many are already mapping out options? These are some of the vital questions that will be asked in the latest CGA Business Confidence survey, run in conjunction with technology specialists Fourth that will land in leaders’ inboxes this weekend.