Who needs ‘wow’ in post-COVID Britain?

Experience used to be everything. Going out at the weekend was all about finding something new and different – somewhere that would impress your mates. But, no longer it seems. When Britain’s pubs and restaurants start to reopen in July, consumers say they’ll be looking for something more sedate – and safe. Familiarity, reliability and trust will be the watchwords, says Peter Martin.
     

Industry stepping up plans for a depleted market post-lockdown

The latest CGA Business Confidence Survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close pub, bar and restaurant sites. Most businesses across Britain’s eating and drinking-out market are now actively engaged in planning for life after lockdown – although the majority of bosses are not expecting to reopen until June or July, if allowed, and then taking a phased approach. The poll of over 120 senior executives and entrepreneurs was conducted by CGA, in association with hospitality technology specialist Fourth, during the week beginning April 20.
     

New business confidence survey launched this weekend

As the country enters another week of lockdown, what is the mood among the leaders of Britain’s pub, restaurant, bar and café companies? How widespread are concerns about furloughed staff, Government payments, loans and rent? And what else is on the minds of operators? Is it too early to start planning for a post-lockdown return to business? How many are already mapping out options? These are some of the vital questions that will be asked in the latest CGA Business Confidence survey, run in conjunction with technology specialists Fourth that will land in leaders’ inboxes this weekend.
     

CPL Learning Makes Mental Health and Personal Resilience Course Accessible for Free

CPL Learning announces they are making Mental Health Support Champion and Personal Resilience e-learning courses free to access. Following the launch of the free Coronavirus – Taking Proactive Action online course last week, CPL Learning has decided to offer free access to their Mental Health Support Champion and Personal Resilience e-learning courses.
     

CPL Learning Launches Free Coronavirus e-learning Course

FREE online course just released by CPL Learning “Coronavirus – Taking Proactive Action”. CPL Learning’s new e-learning course has been developed specifically to support the hospitality industry and helps guide businesses in making preparations and contingencies to deal with the ongoing coronavirus (COVID-19) outbreak. Aimed predominantly at outlet management, it covers what coronavirus is and how the infection spreads, areas to consider and plan for, operational tips, training guides and the most up-to-date hygiene advice for food and drink establishments. There will also be a range of support materials to be used in venues to support the course.
     

Restaurant, pub and bar businesses left reeling by coronavirus and new immigration rules

Confidence among the bosses of Britain’s pub and restaurant groups has been fractured by the double whammy of coronavirus and the Government’s new immigration policy, a new poll this week reveals. It found that 85% of senior executives across the out-of-home food and drink market said they were now “concerned” about the threat of coronavirus to their business, with 58% of leaders “very concerned”. The snap survey of close to 100 bosses, from small entrepreneurial operations up to the big corporates, was conducted by CGA, the hospitality sector’s leading insight and data provider.
     

Hospitality leaders voice fears on points-based immigration plans

Business leaders in hospitality think the sector needs better support on immigration to avoid crippling labour shortages. That is one of the exclusive headline findings emerging out of CGA’s 2020 Business Leaders’ Survey, the annual gauge of what the industry thinks. The poll reveals widespread concerns over a points-based system of immigration, and support for temporary visas to help fill vacancies in restaurants, pubs and bars.