CGA has been setting the agenda for media coverage of hospitality over the last week, with widespread interest in our research helping to highlight the challenges facing the industry during the pandemic.

The new edition of the Hospitality Quarterly Tracker from CGA and UKHospitality received prominent coverage this week from media including the Telegraph and The I and The Week, while the latest edition of CGA’s Market Recovery, produced in partnership with AlixPartners, drew interest from leading national outlets including The Times, Daily Telegraph, The Guardian and Sky News.

Both reports have also been extensively covered in trade media in the last week. Earlier in January, our Coffer Peach Business Tracker data for Christmas was picked up by ITV News, The Times, The Guardian, City AM, the Evening Standard and many others. In all, CGA research has been featured by nearly 50 media outlets so far this year.

CGA experts have been called on for comment on market developments by TV shows and print media. Karl Chessell, CGA’s business unit director - hospitality operators and food, EMEA, was invited on to Sky News’ Ian King Live show to discuss the report, which showed that while nearly 10,000 sites closed in 2020, fewer than 4,000 opened to take their place. He told the show:

“It’s the lack of openings that have been the challenge… in a pandemic it’s harder to get the fresh investment into the sector to revitalise it. We always see churn, but we’ve not seen [as many] openings, which leads us to this stark figure.”

Despite the challenges, he was also optimistic about the long-term future for hospitality. “The underlying demand is still there and consumers still want to eat and drink out. The fundamentals are OK, but we need to ensure that as many venues as possible are protected so they’re still there to enjoy when we come through the other side.”

Throughout the pandemic, CGA has provided the data and insights needed to support both operators and suppliers. Our work has helped to demonstrate the industry’s urgent need for financial support, and backed up the tireless campaigning work of trade bodies.

CGA group CEO Phil Tate says:

“Ever since COVID-19 first hit hospitality, we’ve done all we can to communicate its devastating effects and make the case for sustained protection. We’ve provided definitive measures of the damage of lockdowns and restrictions on trading and socialising, and told positive stories too, like the industry’s tireless work on safety and the success of Eat Out to Help Out. We remain convinced that hospitality will bounce back from this crisis over time, and are standing by to do all we can to help businesses plan their recoveries in 2021 and beyond.”

You can read more about all of CGA’s work to support the industry during the COVID-19 pandemic here.



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