Legendary leadership guru Jim Sullivan will be back in the UK next spring - delivering his unique London Leadership Masterclass on March 27 in the auditorium at 30 Euston Square.

No-one has a better reputation in global hospitality for nurturing and enthusing tomorrow’s leaders, helping them to develop their own talent and that of their teams – showing them how to deliver exceptional service experiences by giving them the skills and confidence to flourish in the highly competitive out-of-home food and drink market.

UK industry veteran Peter Martin is organising the one-off event through his new boutique consultancy CM&Co, and working closely with industry icon Ian Neill, the former boss of Wagamama and now chair of Hush, Hache and K10, who’s supporting the project. Both will be joining Jim on the day. CGA and CPL Online are event partners.

Full promotion kicks off shortly, but companies and individuals can apply now for places on this special Sullivan one-day course. Contact Peter Martin - via peter@petermartin-online.com - to reserve places and get the best deals. Single ticket rate is £390 plus VAT, but discounted packages are available for multiple bookings.

The one-day London Masterclass will be split into distinct modules, reinforcing tried-and-tested practices as well as drawing on new insights and approaches – including material from his new Execution 2018 program. He blends real world, frontline experience from both sides of the Atlantic with detailed research of high-performing leaders and teams. The content is practical, hard-hitting and always engaging – it will prove transformational.

Jim’s insight and experience stem from having been the owner and operator of his own restaurant chain. His award-winning books, presentations, seminars and training resources have earned him thousands of ardent followers and a breathtaking list of blue-chip clients from hospitality and beyond – including the likes of Apple, McDonalds, Starbucks, Disney, Coca-Cola, In-N-Out Burger, Panera Bread, Marriott, Denny’s, Chick-fil-A, Five Guys, Tim Horton’s, Pizza Hut, TGI Friday’s, Burger King, KFC, as well as familiar UK brands like Wagamama, Welcome Break, Jamie’s Italian, YO! Sushi, WetherspoonsWhitbread, Hawksmoor, Domino’s, Fullers, Pizza Express and Mitchells & Butlers.

An expected 250 plus paying delegates are expected for what will be a high-level training day designed for middle to senior managers who are leading customer-facing teams – in other words anyone who wants to develop their understanding of how to empower teams to provide the kind of service that boosts revenue, builds loyalty and transforms results.

Typically, participants range from CEOs to COOs, operations directors and regional managers to company founders to people and recruitment teams to trainers and the most talented high-flying GMs.

“It is now over three years since Jim was last in London, and I know the industry is keen to see and hear first-hand the global hospitality market’s leading leadership guru for his one and only trip to Britain this coming year. So don’t miss out,” added Peter Martin.


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