Maintenance Plans Click here to submit a ticket directly to our helpdesk

SAP Business One, Sage 200, Operating Systems and Server Maintenance, we've got a maintenance plan to suit you.

Everything we do is based on years of experience in our industry. IT is not only our business but it's part of our business which means that we truly understand the frustrations of an IT infrastructure that doesn't quite perform as it should. That's why we have a range of service level agreements that work in harmony with our customers. From SAP Business One to Sage 200, from Operating Systems through to Server maintenance. We've got it covered.

Software Maintenance Services

All of our helpdesk technicians are multiskilled both in implementation and maintaining business software solutions, such as SAP Business One and Sage 200. We've been maintaining these titles since their original release to the UK market, this means we know a thing or two about how they work which in turn means we're generally able to resolve many queries simply by having a good description of the symptoms. Where we're unable to do so, we use a remote viewing tool that, with your permission, enables you to talk us through and 'show us' the problem in real time, enabling us to get directly to the root of the query. We also operate our own internal service level agreement which means you can expect and expeditious response to your query. Ask us about our premium service with guaranteed response times.

 

Operating Systems and Server Maintenance Services

Our team of network technicians are specifically trained to implement and maintain you network, infrastructure and operating systems. Between them, they have a collective experience spanning nearly 35 years so your server network, PC or Notebook computer are in safe hands. We offer a range of service level agreements to suit your requirements and budgets. Our agreements feature theoretical response times or, for an additional premium, these can be guaranteed. We also offer remote and on site proactive care because we believe that prevention is better than cure. Talk to us about your requirements and we'll happily recommend the plan that's right for you.

For more information or to arrange a site health check, call 0845 2576001 or  send us a message.