New World Trading Company is one of the country’s fastest growing pub and bar operators, and CEO Chris Hill shared some of the secrets of its success with CGA vice president Peter Martin at the Casual Dining show.
Understanding the varying demands of different consumer groups is vital if brands are to take full advantage of the technology at their disposal. In the latest GO Technology report, CGA has segmented consumers into 10 core groups, based on their eating and drinking out habits.
Technology will revolutionise many aspects of restaurant and pub operations in the next few years, several speakers at CGA’s Peach 2020 Conference suggested. Here are just five of the ways it is changing the way the sector behaves.