Giving consumers a truly memorable experience, for all the right reasons, is vital in today’s competitive eating and drinking out sector, according to the latest GO Technology research by Zonal and CGA.
The new General Data Protection Regulation (GDPR) will put strict new responsibilities on all businesses handling people’s data. The changes, which come into force on 25 May, are accompanied by significant new fines for those infringing consumers’ rights, amounting to as much as 4% of turnover.
Small multi-site operators seeking to move to the next level need to expand cautiously and avoid the pitfalls of over-reaching, a panel of leaders hosted by CGA vice president Peter Martin advised at the Casual Dining show.
Innovator and media pioneer Jamie Bolding, whose Jungle Creations social media house delivers quality content, much around food and drink, to an audience of almost 59 million Facebook followers worldwide generating over five billion video views from its sites each month, is the latest big name to join the speakers’ panel for CGA’s new Insight 2018 conference in April 19.