The new General Data Protection Regulation (GDPR) will put strict new responsibilities on all businesses handling people’s data. The changes, which come into force on 25 May, are accompanied by significant new fines for those infringing consumers’ rights, amounting to as much as 4% of turnover.
Trading is tough, experience is key and technology is shaking up the sector. Those were some of the key messages from CGA’s exclusive Peach 2020 Conference in November—and all of them are analysed in detail in our wrap report of the sell-out event, available now.
Technology will revolutionise many aspects of restaurant and pub operations in the next few years, several speakers at CGA’s Peach 2020 Conference suggested. Here are just five of the ways it is changing the way the sector behaves.