The new General Data Protection Regulation (GDPR) will put strict new responsibilities on all businesses handling people’s data. The changes, which come into force on 25 May, are accompanied by significant new fines for those infringing consumers’ rights, amounting to as much as 4% of turnover.
Trading is tough, experience is key and technology is shaking up the sector. Those were some of the key messages from CGA’s exclusive Peach 2020 Conference in November—and all of them are analysed in detail in our wrap report of the sell-out event, available now.
Technology will revolutionise many aspects of restaurant and pub operations in the next few years, several speakers at CGA’s Peach 2020 Conference suggested. Here are just five of the ways it is changing the way the sector behaves.
This year’s Peach 2020 conference and Hero & Icon Awards dinner is now officially fully booked – again proving to be the leading annual gathering for leaders of the UK eating and drinking-out market. The exclusive, invitation-only event for the sector’s top executives and entrepreneurs – run by CGA, the sector’s leading research and insight […]
Understanding the implications of what’s new and changing in consumer tastes and habits, customer communications, legislation and technology will be key to success in the out-of-home market in 2018 – and they are all on the agenda at next month’s Peach 2020 conference in London on November 22. Data expert Christine Andrews, former senior VP […]
CGA has unveiled the shortlists for its 2017 Peach Hero & Icon Awards, honouring dozens of outstanding operators across the out-of-home eating and drinking markets. The shortlists feature almost 50 different brands and companies, plus six individuals, in 14 categories that cover the broad spectrum of restaurants, pubs, bars and cafes. Brands with multiple nominations include Wagamama, Wahaca, YO! Sushi, Nando’s, Miller & Carter and Dishoom.