As customer tastes and habits continue to evolve, the big challenge for those working in food and drink market is how best to stay in tune with them. That will be one of the key themes for CGA’s new Insight 2018 conference in London on April 19.
The full line-up for the CGA Insight 2018 conference in London on April 19 has now been released – with thought-provoking sessions on consumer influencers, the new role of drinks, brand momentum and next-generation tech all on the agenda.
The new General Data Protection Regulation (GDPR) will put strict new responsibilities on all businesses handling people’s data. The changes, which come into force on 25 May, are accompanied by significant new fines for those infringing consumers’ rights, amounting to as much as 4% of turnover.
Craft beer brewer and bar owner John Gyngell and Casual Dining Group’s chief customer and digital officer Celia Pronto are the latest names to be added to the speakers’ roster for CGA’s new Insight 2018 conference in April.
Innovator and media pioneer Jamie Bolding, whose Jungle Creations social media house delivers quality content, much around food and drink, to an audience of almost 59 million Facebook followers worldwide generating over five billion video views from its sites each month, is the latest big name to join the speakers’ panel for CGA’s new Insight 2018 conference in April 19.
With competition at its hottest and margins at their tightest, the need for the out-of-home food and drink market to get thoroughly under the skin of its customers, and understand the trends shaping their preferences, has never been greater.