Consumers’ use of mobile devices to improve their restaurant experiences has risen sharply in the last quarter and this trend is set to continue, according to the latest GO Technology report from Zonal and CGA.
Rising costs, intense competition and Brexit are creating significant challenges for operators in the out-of-home eating and drinking sector—but consumer trends including premiumisation and healthier eating and drinking offer opportunities for growth.
Leading market intelligence consultancy CGA has deepened its insights into the GB eating and drinking out markets by now collating sales data from 84,498 outlets nationwide through EPOS, flowmeter, wholesaler data partnerships, pub ‘delivered-in’ intelligence and field visits – and all contextualised through its sector-leading consumer and licensee research.
Pubs, bars and restaurants need to understand the behaviours of their consumers and not just their demographics, CGA’s retail business unit director Jamie Campbell told the Casual Dining show—and CGA’s segmentation tools can help.
Costa Coffee’s supposedly lacklustre like-for-like sales performance, reported this week, has prompted questions not only about the buoyancy of the coffee market but the grip of the big three chains, writes Peter Martin.
Two thirds of senior executives in the eating and drinking out sector remain upbeat about prospects for their business, while acknowledging significant challenges in the market, the latest Business Leaders’ Confidence Survey from CGA reveals.The exclusive poll found that 66% of respondents were positive about prospects for their own company over the next 12 months—the […]